HomePrivacy Policy

Privacy Policy

Last updated: June 2024

1. Data Controller

The data collected through this website will be processed by Las Colinas By Luzeania (referred to as "we", "us", or "our"), with registered offices at Calle Ucrania, 66, 1B, 03186 Torrevieja, Alicante, Spain. We are committed to protecting your privacy and ensuring your personal data is handled in a transparent and secure manner in accordance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our properties or services. This includes: • Identity Data: Name and surname. • Contact Data: Email address and phone number. • Preference Data: Property interests, specific inquiries, and location preferences within the resort. • Technical Data: IP address, browser type, and usage patterns via cookies.

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and/or your explicit consent: • To respond to your specific inquiries about properties. • To send you newsletters or updates on new property releases (only if you have opted-in). • To provide personalized advice regarding real estate investment in Spain. • To monitor and analyze usage patterns to improve our website's functionality.

4. Data Security and Sharing

We do not sell, rent, or trade your personal data with third parties for marketing purposes. Your data may be shared with: • Service Providers: Trusted partners who assist in operating our website (e.g., email delivery services) under strict confidentiality agreements. • Legal Authorities: When required by Spanish or EU law to comply with legal processes.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can control cookie settings through your browser, although disabling them may affect the functionality of certain features.

6. Your Rights

Under the GDPR, you have the following rights which you can exercise at any time: • Access: Request a copy of the personal data we hold about you. • Rectification: Request correction of any inaccurate data. • Erasure: Request the deletion of your data (the "right to be forgotten"). • Restriction: Request that we limit the processing of your data. • Portability: Request the transfer of your data to another organization. • Objection: Object to our processing of your data for specific purposes.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact Our Privacy Team

If you have any questions about this Privacy Policy or wish to exercise your rights, please do not hesitate to contact us.

Headquarters

Calle Ucrania, 66, 1B
03186 Torrevieja, Alicante, Spain

Communication

Phone: +34 684 48 54 36
Email: info@luzeania.com